Terms & Conditions
Last Updated on: 17July 2025
Welcome to Ask My Guru ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our services, including through our website (www.askmyguru.live), our mobile applications ("App"), and our astrology AI agents ("Guruavataars"). These Terms form a legally binding agreement between you ("User", "you", "your") and Ask My Guru.By accessing or using our Services via the website, app, or otherwise, you confirm that you have read, understood, and agree to be bound by these Terms.
1. DEFINITIONS:
Guruavataars: AI-powered digital astrology assistants developed and operated by Ask My Guru and trained on hundreds of Vedic literature and books to deliver responses to user queries.User/You: Any individual accessing or using the Services.Our Content: Includes Guruavataar responses, horoscopes, predictions, astrological interpretations, articles, text, images, and any other materials generated by us.Your data: Includes your personal data and any other data uploaded by you onto the website, the app or in the course of accessing or using our Services.Personal Data: Any data relating to an identifiable individual as defined under applicable Indian law (Digital Personal Data Protection Act 2023 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000).
2. ELIGIBILITY
Our Services are available only to persons who are 18 years of age or older. If you are under 18, you may use the Services only with the consent and supervision of a parent or legal guardian.
3. SCOPE OF SERVICES
Ask My Guru provides:- AI-driven astrological readings;- General and personalized horoscopes;- Zodiac compatibility insights;- Daily, weekly, monthly forecasts;- Chat interfaces through both website and mobile application;- Optional access to live human astrologers (where specified).[GJ1] All Services are primarily powered by artificial intelligence systems and intended for informational and entertainment purposes only.
4. MOBILE APP USAGE
By downloading or using the Ask My Guru mobile application, you agree:- To allow updates which may occur automatically or require manual installation;- To abide by all terms in this document and in the app store terms (Google Play, App Store);- That features of the app may vary from those on the website;- To grant permissions (notifications, device access) as requested for optimal use.We reserve the right to suspend, limit, or terminate app access due to misuse, security threats, or breach of these Terms.
5. PREDICTION ACCURACY DISCLAIMER
All astrology content—including forecasts, compatibility suggestions, life advice, and predictions—is generated by AI Agents trained on datasets derived from traditional and modern astrological principles.You expressly acknowledge that:- AI-generated predictions may not always be accurate, precise, or personalized to your exact situation;- The AI does not possess consciousness, intuition, or spiritual insight;- Forecasts are probabilistic and interpretive, not deterministic;- No guarantee is made regarding the correctness, outcomes, or truth of any prediction;- Use of the Services is at your sole discretion and risk.We strongly recommend that users do not make major life decisions (financial, legal, health, relationships, etc.) solely on the basis of our Services.
6. USER CONDUCT
You agree not to:- Use the Services for unlawful, defamatory, or harmful purposes;- Misrepresent your identity or submit false data;- Interfere with the proper functioning of the platform or attempt unauthorized access;- Use bots, scrapers, or unauthorized scripts to access the Services.We reserve the right to suspend or permanently ban users who violate these terms.
7. PAYMENT TERMS & REFUND POLICY
Some features may require purchase or subscription.- You agree to pay all fees disclosed at the time of purchase;- Subscriptions auto-renew unless cancelled before the renewal date;- All purchases are non-refundable, except in cases of billing errors or as mandated under Indian consumer law. Please refer to our Pricing Policy www.askmyguru.live/pricing-policy for more details.
8. ACCOUNT MANAGEMENT
If you create an account, you are responsible for:- Ensuring the accuracy of your profile and birth details (if used for chart generation);- Keeping login credentials confidential;- Immediately notifying us of any unauthorized activity.We are not liable for loss or misuse arising from unauthorized access to your account.
9. INTELLECTUAL PROPERTY
All AI scripts, software, content, design, and data including the Guruavataars and the Content are the intellectual property of Ask My Guru or its licensors. Users may not reproduce, redistribute, or modify any content without Ask My Guru’s express written consent.Further, you hereby grant Ask My Guru a perpetual, irrevocable, non-exclusive, royalty-free, fully-paid-up, fully transferable, worldwide license to all data uploaded by you onto the website, the app or other Services to help us provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.
10. THIRD-PARTY LINKS
Our Services may contain links to third-party platforms. We are not responsible for the content, policies, or practices of such websites and disclaim all liability arising from your use of them.
11. PRIVACY POLICY
All user information is governed by our [Privacy Policy] www.askmyguru.live/privacy-policy, which outlines how data is collected, stored, and used. By using the Services, you consent to such use under the Digital Data Protection Act 2023, IT Act 2000 and any other applicable law for the time being in force.
12. SERVICE AVAILABILITY AND MODIFICATION
We reserve the right to modify or discontinue any Service or feature without prior notice. We do not guarantee continuous availability and are not liable for interruptions caused by maintenance, technical issues, or force majeure.
13. WARRANTY DISCLAIMER
The Services are provided on an "as-is" and "as-available" basis. Ask My Guru makes no representations or warranties, express or implied, regarding:- Accuracy, relevance, or reliability of predictions;- Suitability of Services for any specific need;- Non-infringement or uninterrupted availability of the Services.Use of the Services is entirely at your own risk.
14. INDEMNIFICATION
You will indemnify and hold harmless Ask My Guru against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising or resulting from your breach of this Agreement, any claim of infringement or misappropriation arising out of your websites, or your other access, contribution to, use or misuse of the Services.
15. LIMITATION OF LIABILITY
To the fullest extent permitted under Indian law:- Ask My Guru shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the Services;- Our total liability shall not exceed the amount paid by you (if any) for the Services in the 3 months preceding the claim.
16. TERMINATION
We reserve the right to suspend, restrict, or terminate your access to the Services at any time for breach of these Terms or other reasons deemed necessary by the Company.
17. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. All disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.
18. MODIFICATION OF TERMS
We may revise these Terms from time to time. Material changes will be communicated via email or platform notice. Your continued use after such modifications constitutes your acceptance of the revised Terms.
19. CONTACT INFORMATION
For questions or concerns about these Terms, you may contact us on:
Email: namaste@askmyguru.live
Website: https://www.askmyguru.live
Phone: 9741187042
Address: First Floor, H-203 Hustle hub, 522 24th main road, sector-2 HSR layout, Bangalore, Karnataka - 560102